What should I do if I cannot access via FTP?

FTP
What should I do if I cannot access via FTP?
1) Check to ensure that you can access the Internet by going to a website that is not cached on your browser--a site you have not visited before.
2) If you can get on line, then check to ensure that you have entered the correct user ID and password.
3) If still unable to access your website, contact us to reset your password.

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